We are on your side

We work hard to make CONEKTO intuitive and reliable. But just in case you have an issue, we’re here to help. Our dedicated support team works side by side with our other departments to improve your customer experience. They are standing by to help if you need it. Call, email, or tweet, or use our Support Center to find helpful guides and tools.

Real Time Chat

  • Send us a message by clicking below.
  • Sales Support
  • Customer Service
  • Tech Support


CONEKTO customers can talk with the Support team and get help weekdays during business hours.

1 (855) 700-6000

We provide live phone support for all existing CONEKTO customers. Once you have your customer code, you can call us Monday through Friday 6am to 6pm.


Send us a note and a CONEKTO Support team member will help you get back up to speed.

For customer and technical support, email


We also love your feedback! Please email any comments or suggestions to


Sales Support

Catering to your needs is our occupation. No matter the size of your business, our sales team is equipped with the expertise to find the solution that will help you realize your potential. Your business is unique and we know that one size doesn’t always fit all.

Customer Service

We’re here to help. It’s your business, but we’re here to support you in any way that we can. From general account questions to explaining transaction fees, we’ll guide you through the ins and outs of CONEKTO.

Tech Support

We are always connected. If you happen to run into issues with setup, hardware, or configuring your cash drawer and printer, we’ll work with you to quickly resolve them. Whatever you might be having trouble with, our technical support team has got you covered.